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Privacy Policy
Cookies Policy - What is a cookie?
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.
Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalized services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of the online-therapy.com features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.
During the course of any visit to online-therapy.com, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.
How does Online Therapy use cookies?
Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience.
What information will the Online Therapy collect about me?
When you sign up to participate in or receive a service from any online-therapy.com website, such as therapies, newsletters or forum we may ask for personal information about you. This can consist of information such as your name, e mail address, postal address, telephone or mobile number or date of birth. Different webpages may ask for different personal information.
By entering your details in the fields requested, you enable the Online Therapy and its service providers to provide you with the services you select.
The Online Therapy also uses cookies (see below for more details) and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.
We also use your IP address to determine from what region you are accessing the services. You will be re-directed to different version of the online-therapy.com sit depending on your nationality.
How will the Online Therapy use the information they collect about me?
Online Therapy will use your personal information for a number of purposes including the following:
- for "service administration purposes", which means that the Online Therapy may contact you for reasons related to the service you have signed up for;
- to contact you about a submission you have made to the web sites, including any content you provide.
- to personalize the way Online Therapy content is presented to you;
- IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and
- to analyse and improve the services offered on online-therapy.com. e.g. to provide you with the most user-friendly navigation experience.
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Will the Online Therapy share my personal information with anyone else?
We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). Generally, we will only use your information within the Online Therapy. However, sometimes the Online Therapy uses third parties to process your information. Online Therapy will require these third parties to comply strictly with its instructions and the Online Therapy will require that they do not use your personal information for their own business purposes.
SSL Secure Website
All pages on our website that handle sensitive/personal information are SSL encrypted for maximum security. This includes live chat, worksheets, email, personal accounts and payment pages.
Terms and Conditions
Chat, Forum & Worksheets - Online Support
Online Therapy promotes a friendly atmosphere in the chat rooms, the forums and when writing in the worksheets.
You are not allowed to use any of our services when under the influence of alcohol or any other drugs. We will not tolerate any abuse towards members or staff . Abuse will be reported and severe action will be taken. For staff abuse or if you are under the influence of alcohol/drugs, you could face a ban from our service, which will exclude you from any of our functions, including the chat rooms, the website and the forum. No money back in these cases. If for some reason you don't agree with your therapist’s comments or need some other feedback please email us at: info@online-therapy.com. Payments
Online Therapy never receive or store any sensitive payment information (credit card number etc). All payments are done via PayPal. PayPal allows us to receive payments through credit cards, bank accounts, buyer credit or account balances with maximum security. PayPal will never share your financial information to us or to any other third part. Go to PayPal >>. Refund Policy
If you are not satisfied - you have a 14-day money back guarantee.
Disclaimer
The information provided on this site and when using the online chat is designed to support, not replace, the relationship that exists between a patient/site visitor and his/her existing physician, psychologist, therapist or doctor. Information and opinions expressed on this website or in the live therapist chat may be those of the writers who have written them on the basis of their education and experience.
The information provided should be examined in the light of individual case evaluation by local doctors. The website developers take no responsibility whatsoever for the consequences experienced by the patients who may use the information provided on this website or in the live therapist chat. We assure you of the best possible efforts for those who apply for the online therapy. However, please note that we do not claim to cure each and every case, nor do we guarantee any magical cure. If you are not satisfied you have a 14 day money back guarantee. We do not suggest that our online therapy is a replacement or substitute for conventional treatment. Our organization takes no responsibility for any presumed complications. It is considered that the user has read and agreed to this disclaimer, when one uses the literature on this site, the online therapist chat and the online therapies. |
Privacy Policy - Terms and Conditions - Disclaimer