Therapist Help Center

It all depends on the number of clients you have.

Firstly, you need to be logged on when you have scheduled live sessions.

Secondly, you need to be logged on daily Monday-Friday and reply to new worksheet comments and messages from your clients (reply within 24 hours maximum). If you feel that the work load is too much, you can put your account on hold for new clients. Toggle “Account Status” from “My Clients”.

This can be your major source of income or just a supplement to your current job, depending on the number of clients we can provide you with and how much you can work.

Many therapists use our platform as a complement to their existing job or private practice.

The more you engage with your clients (i.e. the more time you spend on each client), the more you will get paid. You engage with your clients using live sessions (video, voice or text), the worksheets and messaging. The hourly rate increases the more hours you work and you will make $30-$70 USD per hour.

On top of that we have a $700 USD bonus for those who work more than 120 hours per month (30 hours per week). This bonus can for example be used for your health insurance.

Right now: Depending on your location, you may qualify for our $500 sign-on bonus your first month.

Your engagement level is meant to be a tool that shows you how you can easily increase your income. And at the same time you will most likely have more satisfied clients. A low engagement level shows for example if there hasn’t been any live sessions during the week or if your communication with the client via worksheets/messages is insufficient. If you encourage the client to do a live session and start communication with the client more via worksheets/messages you will make more money plus you will be offering a better service to the client. It’s a win-win!

Here are the requirements for registering:

• Currently we accept applications from practitioners based in the United States, Canada, United Kingdom, Ireland or Australia.
• You have CBT (Cognitive Behavioral Therapy) as therapy orientation.
• MA, MS, MSW, Psy. or PhD in counseling, social work, clinical psychology or related mental health areas.
• Minimum of 3 years of and/or 2000 hours of providing counselling services.
• Professional malpractice liability insurance policy, minimum coverage limits of $1,000,000/$3,000,000 or similar for your country.
• No disciplinary actions in the past 10 years.
• US practitioners need to be licensed by a state board to provide counseling (LCSW, LMFT, LPC, PsyD or similar).
• US practitioners need a Possession of National Provider Identifier (NPI) Number.
• UK/Ireland practitioners need to be fully accredited with either BABCP, BACP, BPC, COSCA, IACP, NCPS, PSI, UKCP or similar.
• Australian practitioners need to be fully accredited with either AASW, ACA, AHPRA, ARCAP, PACFA or similar.
• Canadian practitioners need to be fully accredited with either ACSW, ACTA, BCACC, BCCSW, CCPA, CPCA, CPA, CCTNB, CRPO, NBASW, NSCCT, OCSWSSW, SASW, QCA or similar.
• We do not accept interns or if you require supervision.

Currently you can register as a therapist from the United States, Canada, United Kingdom, Ireland or Australia.

You will automatically be matched with clients based on your profile and location. You will be working on commission (you will not be hired as an employee by online-therapy.com). Your compensation is based on how much you engage with your clients (i.e. the time you spend on each client) through worksheets, messages and live sessions.

Worksheets/Messages
Your main job will be to log in on a daily basis and reply to clients worksheets comments and messages. We promise our clients daily worksheet/message replies Monday-Friday (reply within 24 hours maximum). You can reply to your clients any time of the day that you prefer. You do that from “My Clients”. Feel free to give that a try using your demo client.

To get a better understanding of how the online therapy program works on your clients’ end, please use this link to access a demo »

Live Sessions
The other part of your job will be live sessions (video, voice only and text). We have three paid subscription plans. Basic plan doesn’t include live sessions, Standard plan includes one live session à 30-45 minutes* per week and Premium plan includes two live sessions à 30-45 minutes* per week. Clients will schedule all live sessions in advance using the online calendar provided by our platform.

*On older plans (started before April, 2022) live sessions are 30 minutes.

Yes! You can put your account on hold for new clients yourself at any time by toggling “Account Status” from “My Clients”.

This can be your major source of income or just a supplement to your current job, depending on the number of clients we can provide you with and how much you can work.

Many therapists use our platform as a complement to their existing job or private practice.

Yes! Live sessions are available as video, voice only and text chat.

Before using the platform with a real client, you can explore the platform yourself to get a better understanding of how the program will work for your clients. Click here to access the online therapy program as a client. You can also find helpful information on our how it works page »

You can explore the platform as a therapist. Click here to access your demo client's worksheets, messages, test results and much more.

It all depends on the number of clients you have.

Firstly, you need to be logged on when you have scheduled live sessions.

Secondly, you need to be logged on daily Monday-Friday and reply to new worksheet comments and messages from your clients (reply within 24 hours maximum). If you feel that the work load is too much, you can put your account on hold for new clients. Toggle “Account Status” from “My Clients”.

Yes!

• At Online-Therapy.com the privacy and security of your and your clients’ data is our #1 priority, and we have designed our online services to meet and exceed HIPAA guidelines
• All communication between clients and therapists is encrypted with end-to-end best-in-class 256-bit encryption
• All personal health information is hosted behind a 3-tiered web application, with multiple checks and controls to keep your data safe
• All databases are encrypted at rest with industry-leading encryption
• All audio, video and text chats between clients and therapists are end-to-end encrypted

The live sessions, available as video, voice or text chat are 30-45 minutes* long. We have three paid subscription plans. Basic plan doesn’t include live sessions, Standard plan includes one live session à 45 minutes* per week and Premium plan includes two live sessions à 45 minutes* per week. Premium clients may schedule two live sessions next to each other, making it a total of one hour.

*On older plans (started before April, 2022) live sessions are 30 minutes.

Your engagement level is meant to be a tool that shows you how you can easily increase your income. And at the same time you will most likely have more satisfied clients. A low engagement level shows for example if there hasn’t been any live sessions during the week or if your communication with the client via worksheets/messages is insufficient. If you encourage the client to do a live session and start communication with the client more via worksheets/messages you will make more money plus you will be offering a better service to the client. It’s a win-win!

The more you engage with your clients (i.e. the more time you spend on each client), the more you will get paid. You engage with your clients using live sessions (video, voice or text), the worksheets and messaging. The hourly rate increases the more hours you work and you will make $30-$70 USD per hour.

On top of that we have a $700 USD bonus for those who work more than 120 hours per month (30 hours per week). This bonus can for example be used for your health insurance.

Right now: Depending on your location, you may qualify for our $500 sign-on bonus your first month.