Help Center

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Top Questions

 

General Questions

 

The Online Therapy Program

Yes! If you click to cancel your subscription from your subscription page, you will be offered the option to pause instead. This lets you take a short break without losing any pre-paid days.

How it works

  • Pause length: Choose a pause between 1 and 4 weeks.
  • During the pause: You won’t be charged and won’t have access to messaging or live sessions. Any live sessions scheduled within the pause period will be canceled automatically.
  • Resume anytime: You can restart your subscription early at any time from your subscription page.
  • Automatic resume: If you don’t restart early, your subscription will automatically reactivate at the end of the pause. Your renewal date will shift forward by the same length as your pause.
 

The Therapists

 

Other Questions

 
 

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