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General Questions


The Online Therapy Program


The Therapists

Ensuring you have access to your therapist when you need it is crucial for effective therapy. At, we accommodate your schedule by matching you with a therapist whose working hours align with your time zone.

Therapist availability

Here’s what to expect regarding your therapist’s online hours:

  • Daily online presence: Your therapist is typically online for eight hours each day, Monday through Friday. This schedule provides ample opportunity for you to engage in sessions and communicate as needed through worksheets and messaging.
  • Time zone matching: We make every effort to match you with a therapist whose working hours fit your local time zone, facilitating easier scheduling and consistent support.
  • Customer service hours: In addition to therapist availability, our customer service team is available 24 hours a day, Monday through Friday. Whether you have questions about scheduling, billing, or using the platform, our team is ready to help ensure your experience is smooth and beneficial.

Connect with your therapist

Are you ready to engage with a therapist who is available during hours that suit your lifestyle? Sign up at and start your therapy journey today.


Other Questions


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Join the thousands that have become happier!

Our online therapy service has received an average rating of 4.8 out of 5 stars.
Now it’s your turn to get more joy in your life.