Help Center

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Top Questions

 

General Questions

 

The Online Therapy Program

We understand that circumstances change, and you might need to pause or stop your therapy for various reasons. Our cancellation process is designed to respect your choices while keeping things simple.

Easy cancellation process

To cancel your subscription, simply follow these steps:

  • Access your subscription details: Log into your account and navigate to the subscription section. Here, you can view all details related to your current plan.
  • Cancel with a click: Within your subscription details, you’ll find the option to cancel. Just click the button and follow the instructions to terminate your subscription.

Considering a break instead?

When you click to cancel, you’ll also be offered the option to pause your subscription for 1–4 weeks. During a pause, you won’t be charged, your renewal date is moved forward, and you can resume early at any time from your subscription page.

Need help?

If you’re unsure whether to pause or cancel, or if you have any questions, please contact us. We’re here to support you every step of the way.

 

The Therapists

 

Other Questions

 
 

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Join the thousands that have become happier!

Our online therapy service has received an average rating of 4.8 out of 5 stars.
Now it’s your turn to get more joy in your life.