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General Questions


The Online Therapy Program


The Therapists

You will get feedback from your therapist within a maximum of 24 hours, Monday-Friday. However, your therapist will usually reply to you within a few hours (or even minutes). Since the communication through the worksheets is not in real-time, you do not have to schedule a session with your therapist. You only write down and read the comments, when it is convenient for you.

You can schedule one 45-minute live therapy session per week with your therapist, if you have the Standard subscription. If you have the Premium subscription, two 45-minute live therapy sessions per week are included. The live sessions are available as video, voice or messaging.

Note that the Basic subscription does not include any live therapy sessions. If you want live therapy sessions with your therapist, please select the Standard or Premium subscription.

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